Track Your Order

Q: How long will it take to get my orders?

Due to the influx of orders from our ongoing sale and due the virality of shapedly on social media, there will be a slight delay in dispatch. Rest assured, all orders will be shipped within a 24-48 hour timeframe . Depending on your geographic location, the delivery may take approximately 7-15 business days .

Q: How do I care for my shapedly products?

Gentle wash or delicate cycle : To ensure your shapewear stays in great condition, it’s essential to treat it gently. Hand washing is the safest option, but if using a washing machine, select a delicate cycle to minimize wear. Opt for mild detergent : Strong detergents can damage the fabric of shapewear, so always go with a gentle detergent. Avoid fabric softeners and bleach, as they can harm the material and affect the fit. Air dry only : After washing, skip the dryer. Lay your shapewear flat or hang it to air dry naturally. Keep it away from direct sunlight to prevent fading and fabric damage. Store properly : To avoid stretching, fold your shapewear neatly and store it in a drawer or hang it up. Make sure to keep it in a cool, dry place, away from direct sunlight or humidity. Replace when needed : Shapewear offers support and shaping, but over time, it can lose its elasticity. If it no longer provides the support you need or shows signs of wear, it’s time for a replacement.

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FAQs

How long will it take to get my orders?

Due to the influx of orders from our ongoing sale and due the virality of shapedly on social media, there will be a slight delay in dispatch. Rest assured, all orders will be shipped within a 24-48 hour timeframe.

Depending on your geographic location, the delivery may take approximately 7-15 business days.

How do I care for my shapedly products?

Gentle wash or delicate cycle: To ensure your shapewear stays in great condition, it’s essential to treat it gently. Hand washing is the safest option, but if using a washing machine, select a delicate cycle to minimize wear.
Opt for mild detergent: Strong detergents can damage the fabric of shapewear, so always go with a gentle detergent. Avoid fabric softeners and bleach, as they can harm the material and affect the fit.
Air dry only: After washing, skip the dryer. Lay your shapewear flat or hang it to air dry naturally. Keep it away from direct sunlight to prevent fading and fabric damage.
Store properly: To avoid stretching, fold your shapewear neatly and store it in a drawer or hang it up. Make sure to keep it in a cool, dry place, away from direct sunlight or humidity.
Replace when needed: Shapewear offers support and shaping, but over time, it can lose its elasticity. If it no longer provides the support you need or shows signs of wear, it’s time for a replacement.

Any question?

Our dedicated customer service team is here to help you: info@shapedly.com

Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h